Customer Reviews & Feedback
Expressing Our Gratitude
We are deeply thankful to all our customers who take the time to send in letters, emails, and thank you cards expressing their appreciation. Your feedback not only warms our hearts but also helps us continually improve our services.
A glimpse at our testimonials
The testimonials written below represent just a fraction of the amount we actually receive. Each review reflects the positive experiences and satisfaction of our valued customers. We take pride in the feedback we receive and are committed to maintaining high standards.
Excellent, friendly, polite, professional service of the highest standard During my first contact with Glen at Speedwell Online by phone, his manner was very friendly, helpful and professional in his approach to my enquiry relating to a used vehicle I was interested in purchasing. Living in Barnstaple, approximately 60 miles from Kingsteignton, I asked Glen to describe any imperfections the vehicle may have, therefore saving me an unnecessary visit. Looking at the car he described the minor imperfections to me accurately, which I confirmed during my visit. On arrival at Speedwell Online Glen again greeted me with a friendly professional approach, making me feel welcome and comfortable, showing me the vehicle while engaging in general conversation. At no point did I feel Glen was trying to sell me the vehicle with hard selling tactics. He gave me plenty of time to look over the vehicle by myself, without any pressure, letting me know he would be in the showroom if I had any questions. Glen arranged for me to have a test drive, suggesting a route I could take. At the end of my visit I informed him I was interested in purchasing the vehicle, but wanted to think about it before making a decision, which he respected, agreeing this was the best way forward, again showing no signs of pressurising me into a decision. The following day I returned and agreed to purchase the vehicle, during which Glen helpfully talked me through the process. On the day I collected the vehicle he again was very helpful, going online to tax the new vehicle, along with claiming back tax on my old vehicle, which was very helpful and unexpected. I was also very impressed to see the two rear tyres had been replaced with new ones during the MOT, which was not necessary as the old tyres were legal with sufficient tread above the wear indicators. This I felt was a good indication of the high standards set by Speedwell Online. I would like to thank Glen for making the purchase of my new car pleasurable and I would not hesitate in recommending Speedwell Online to others, as they provide an excellent service of the highest standard.
Jeffrey Hunn
Town: Barnstaple
Source: Autotrader
Date: 15/10/2021
Hi Richard, Just wanted to fire you a quick email to say thank you for assistance in the purchase of our Peugeot 3008. Despite not seeing the car in the flesh prior to the sale and being at the other end of the country, the whole buying process was seamless and professional. The car was as you described, in great condition and very clean on collection. Thanks again Richard.
S Carter
Source: Via Website
Date: 13/10/2021
Simply excellent. Outstanding experience, buying a used car from Richard at Speedwell Online. Polite, respectful, professional, accommodating, trustworthy, sharp and efficient. Best experience I have ever had when buying a car. Staff, cars and premises all well-presented; clearly a successful set-up and a noticeably pleasant atmosphere. I would not hesitate to recommend these guys, if you are looking to buy a used car - so much so, that I felt compelled to leave my first ever review. Thanks, once again.
Elizabeth M
Town: South Brent, Devon
Source: Autotrader
Date: 09/06/2021
Happy customer who will recommend. The salesman was informative and helpful without being pushy. The handing over of the new car was straight forward with any questions answered. Time will tell how good the car is.
Richard B
Source: Autotrader
Date: 26/05/2021
Speedwell online is a great garage, just bought our second car from them, excellent customer service and 12 months warranty.
Clive B
Town: Newton Abbot
Source: Autotrader
Date: 08/05/2021
Speedwell Online is a division of Pitten Ltd. Registered in the United Kingdom No. 04905299. Registered Address: Speedwell Kia, The Avenue, Newton Abbot. TQ12 2DD. Vat Reg. No. 831 9635 15.
Accreditation Statement: We are a proud member of The Motor Ombudsman accreditation scheme and are accredited to the CTSI-approved Service and Repair / New and Used Car Code of Practice, ensuring we operate to the highest standards of service and offering peace of mind for customers.
* T&C’s apply. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.
Pitten Limited t/a Speedwell Kia Exeter, Speedwell Kia Newton Abbot and Speedwell Online are authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 04905299. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.